Refund Policy
Refund Policy
1. Introduction
Our goal is to provide exceptional business consultancy services that meet and exceed our clients' expectations. We understand that there may be instances where a client feels the need to request a refund. This Refund Policy outlines the conditions under which refunds will be granted.
Refund Policy - the basics
Refundable Conditions :
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If the initial consultation does not meet the client's expectations, a full refund will be provided ( Except Numerology Consultation), provided the refund request is made within 3 days of the consultation.
Service Packages
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Partially Refundable: For consultancy service packages (e.g., monthly retainer services, project-based packages), refunds are available for upto max 30 % of the service charge paid only in cases of severe medical or personal emergencies that prevent the client from continuing with the consultancy services, refunds will be considered on a case-by-case basis.
Non-Refundable Conditions :
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Any services already rendered or work completed, the refund request will not be taken in consideration. This includes, but is not limited to, reports, strategy documents, and completed consultations.
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Change of Mind: Refunds will not be granted for changes of mind after services have commenced.
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Non-Compliance: Failure to provide necessary information or cooperation required to deliver the consultancy services may result in a refusal of the refund request.
Dispute Resolution
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In the event of a disagreement regarding a refund request,If a resolution cannot be reached, the matter may be referred to an independent arbitrator. It will be transferred to legal consultant under Jurisdiction of Court in Pune - India
Changes to the Refund Policy
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We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting the updated policy on our website.